Frequently asked questions.

No. EduPay tracks who paid what — parents continue to pay you by cash, bank transfer, or Revolut as before. EduPay records the payment and updates the parent's view automatically. We don't take a cut of any payment.

No. Parents scan a QR code with their phone camera and see a simple web page. No app, no account, no login — works on any phone, instantly.

Most institutes finish setup in 30–60 minutes. The flow is: import students from a CSV, define classes and prices, print QR codes for parents.

None. If you can use a smartphone, you can use EduPay. The interface is clean and straightforward — no IT experience required.

The admin dashboard works on any modern browser — laptop, desktop, tablet, phone. The parent QR view is mobile-first and works on any phone with a camera.

Yes — that's the original use case. See the frontistiria landing page for details specific to Cyprus tutoring centers.

Yes. Per-student pricing handles per-instrument fees, and one-off charges cover exam and recital fees. See the music school landing page.

Yes — memberships, family discounts, and grading fees all fit. See the martial arts page.

Yes. Multi-class enrolment, costume deposits, and recital fees are core use cases. See the dance schools page.

Yes — including IELTS, Cambridge, Goethe, and term-based billing. See the language centers page.

Yes. Cyprus is our primary market. EduPay is used by institutes across Nicosia, Limassol, Larnaca, and Paphos. Pricing is in euros and the platform is designed around the Cyprus billing reality (cash, transfer, Revolut).

The parent QR view shows mostly numbers, dates, and month labels — it works regardless of language. Full Greek localization for the admin dashboard is on the near-term roadmap.

EduPay runs on Google Firebase with European data centers and is built to GDPR standards.

Plans start at €15/month for institutes with up to 20 students. See the pricing section on the homepage for the full breakdown across Starter, Growth, and Pro tiers.

Yes — 1 month free. No card required to start. Cancel anytime before the trial ends and you won't be charged.

Yes. Cancel from the Settings page in your admin dashboard. Cancellation takes effect at the end of the current billing period — you keep full access until then. Your data is retained for 30 days after expiration.

You'll be prompted to upgrade to the next plan. Existing data stays exactly as it is — you just unlock more capacity. Upgrades take effect immediately.

Yes. The dashboard auto-flags every student with an overdue balance and shows you exactly how much and for how long. No manual reconciliation.

Yes. When you record a payment, you can tag the method. Reports filter by method so your accountant gets a clean breakdown.

Yes. Add an extra charge to any student in any month. It appears on the parent's QR view alongside the regular monthly fee.

Yes. CSV export with filters by date range, class, and payment method. Friendly for accountants and audits.

Yes. EduPay runs on Google Firebase with strict role-based security rules. Only authenticated admins access your data; the parent QR page is read-only and shows only minimal, non-sensitive information.

Only the student's name, class, monthly fee, and current balance. No phone numbers, no other students, no admin functionality. Each QR token is unique and secure.

Yes. Students can be marked inactive (preserves history) or deleted (removes all data). Account deletion is available from the Settings page and removes all associated data after the retention period.