Frequently asked questions.

Yes, if you want it to. Once you connect Stripe, parents can pay by card, Apple Pay, Google Pay or Revolut Pay from their page or straight from a reminder email. The money goes to your own Stripe account and the month is marked paid automatically, with a receipt — EduPay never holds parents' money. Paying online is optional: cash, bank transfer and Revolut payments are still recorded by hand, exactly as before. EduPay keeps 0.75% of each online payment; payments you record by hand carry no fee.

No. Parents scan a QR code with their phone camera and see a simple web page. No app, no account, no login — works on any phone, instantly.

Most institutes finish setup in 30–60 minutes. The flow is: import students from a CSV, define classes and prices, print QR codes for parents.

None. If you can use a smartphone, you can use EduPay. The interface is clean and straightforward — no IT experience required.

The admin dashboard works on any modern browser — laptop, desktop, tablet, phone. The parent QR view is mobile-first and works on any phone with a camera.

Yes — that's the original use case. See the frontistiria landing page for details specific to Cyprus tutoring centers.

Yes. Per-student pricing handles per-instrument fees, and one-off charges cover exam and recital fees. See the music school landing page.

Yes — memberships, family discounts, and grading fees all fit. See the martial arts page.

Yes. Multi-class enrolment, costume deposits, and recital fees are core use cases. See the dance schools page.

Yes — including IELTS, Cambridge, Goethe, and term-based billing. See the language centers page.

Yes. Cyprus is our primary market. EduPay is used by institutes across Nicosia, Limassol, Larnaca, and Paphos. Pricing is in euros and the platform is designed around the Cyprus billing reality: cash, transfer and Revolut recorded by hand, plus online card payments for Cyprus-based institutes.

The parent QR view shows mostly numbers, dates, and month labels — it works regardless of language. Full Greek localization for the admin dashboard is on the near-term roadmap.

EduPay runs on Google Firebase with European data centers and is built to GDPR standards.

Plans start at €20/month for institutes with up to 25 students. See the pricing section on the homepage for the full breakdown across Starter, Growth, Pro and Max tiers. If you accept online payments from parents, EduPay keeps 0.75% of each one — there is no monthly fee for it.

Yes — 1 month free. Cancel anytime before the trial ends and you won't be charged.

Yes. Cancel from the Settings page in your admin dashboard. Cancellation takes effect at the end of the current billing period — you keep full access until then. Your data is retained for 30 days after expiration.

You'll be prompted to upgrade to the next plan. Existing data stays exactly as it is — you just unlock more capacity. Upgrades take effect immediately.

Yes. The dashboard auto-flags every student with an overdue balance and shows you exactly how much and for how long. No manual reconciliation.

Yes. When you record a payment, you can tag the method. Card payments parents make online are tagged automatically. Reports filter by method so your accountant gets a clean breakdown.

Yes. Connect Stripe once in Settings → Online payments — it takes about 10 minutes on Stripe's own form. From then on parents see a “Pay online” button on their page and in reminder emails, and pay by card, Apple Pay, Google Pay or Revolut Pay. The month is marked paid automatically, with a receipt. Available to Cyprus-based businesses, in euro.

Straight to your own Stripe account, and from there to your bank. EduPay never holds parents' money. Refunds and disputes are handled by you, from your Stripe Dashboard.

EduPay keeps 0.75% of each online payment, automatically — no monthly fee. Stripe charges your school its own processing fee on top, from 1.5% + €0.25 for EU cards. Payments you record by hand (cash, transfer, Revolut) carry no fee.

Yes. Add an extra charge to any student in any month. It appears on the parent's QR view alongside the regular monthly fee.

Yes. CSV export with filters by date range, class, and payment method. Friendly for accountants and audits.

Yes. EduPay runs on Google Firebase with strict role-based security rules. Only authenticated admins access your data; the parent QR page shows only minimal, non-sensitive information and parents cannot change anything on it. Card details are entered on Stripe's secure page, never on EduPay.

Only the student's name, class, monthly fee, and current balance — plus a button to pay what is owed, if you accept online payments. No phone numbers, no other students, no admin functionality. Each QR token is unique and secure.

Yes. Students can be marked inactive (preserves history) or deleted (removes all data). Account deletion is available from the Settings page and removes all associated data after the retention period.